Reslify Knowledge Center
Reservations & Availability
Tables, areas, shifts, durations, reservation requests, walk-ins, and daily service flow.
Configure reservation availability
Understand the building blocks that make reservation slots available: tables, combinations, shifts, experiences, capacity, and special days.
Bookings dashboard overview
Understand the Bookings page layout, counters, Reservations and Requests tabs, date controls, view buttons, refresh, and New Reservation entry point.
Use the daily bookings view
Use the daily list view to run service from the selected day's reservations, visible guest details, statuses, times, tables, and request review tools.
Use the monthly bookings view
Use the monthly Bookings view to plan ahead, identify busy days, and navigate quickly from a calendar to a specific service date.
Use the table matrix view
Use the table matrix view to understand reservations by time, area, and table assignment during service.
Search and filter bookings
Use the Bookings page controls to narrow reservations and requests by date, view, request status, and guest search.
Create a manual reservation
Create a reservation from the panel for phone bookings, in-person requests, concierge-assisted bookings, or internal restaurant operations.
Choose experience, date, time, and party size
Choose the correct reservation date, party size, experience, and available time slot in the manual reservation wizard.
Assign tables to reservations
Assign one or more tables to a reservation so the booking appears correctly in daily operations and the table matrix.
Override reservation availability warnings
Understand when the manual reservation wizard warns about unavailable slots, outside hours, overbooking, or capacity, and how to confirm an override deliberately.
Review reservation details
Open a reservation to review guest details, timing, table assignment, notes, cancellation policy, payment, gift card, guest policy, and change log context.
Update reservation status
Understand where reservation status actions appear and how to use them after reviewing the booking details.
Accept or reject reservation requests
Review pending reservation requests, verify the guest and requested slot, then accept or reject the request from the review sidebar.
Refresh real-time reservations
Use the Bookings refresh control to confirm the latest reservation and request state when the team is coordinating live service.
Configure table plan areas
Create, open, rename, and delete Table Plan areas while understanding the impact on tables and combinations.
Configure tables and capacity
Create, edit, and delete tables in Table Plan with accurate capacity, overbooking, and availability side effects.
Configure table combinations
Create, edit, and maintain valid table combinations so larger-party availability and table suggestions use realistic joined tables.
Configure weekly shifts
Create, review, edit, and delete weekly service windows that control normal reservation hours, repeat days, table availability, and capacity.
Set table availability inside a shift
Choose which tables each experience can use inside weekly or special-day shifts so only configured experiences generate reservation slots.
Create special day overrides
Create date-range special days that close availability or replace the weekly schedule with a dedicated special shift calendar.
Close a date or date range
Close a single date or date range so guests cannot create reservations during holidays, private events, or unavailable service periods.